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AE error: "Plugin could not be loaded"

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Hi there everybody,

I'm having an issue when trying to run Video Copilot's Element 3D v2 plugin. I'm currently engaged with their tech support team to try and resolve the issue but, at their suggestion, I'm throwing it up here as well in case anyone else has come across the same issue.

 

Issue:

Element installer appears to run fine. When applying the effect to a layer I get the following error - "After Effects error: plug-in "Element.aex" could not be loaded (126). (48::46)"

 

Specs:

AMD FX-8370 4.0 GHz

NVIDIA GeForce GTX 970

32 Gig RAM

Windows 7 Pro x64

 

So far I've tried:

Re-installing Element

Re-installing After Effects followed by re-installing Element

Rolling back to v1.6 of Element - this works

 

Many thanks in advance for any suggestions

 

Duncan Rudd


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